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Getting Started
Getting Started

Here we cover the basics on how the platform works. How to setup your community and everything in between. 

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Soheil
Product Manager at Tribe

Just simply follow these steps:

1. Decide on domain / subdomain name

Businesses usually chose “community.” as the subdomain for their domain so their community address looks like community.yourdomain.com1,637. I have posted some ideas for the subdomain name in the comment section.

2. Update your DNS with A or CNAME record

If you are using the main domain as your community address (e.g., www.YourAwesomeCommunity.com707), you need to follow the steps given below:

If the A Record is not set, the website won't be accessible from your domain and if the CNAME is missing it won't be accessible either.

If you are hosting the community on your selected subdomain you would only need to add a CNAME record and point it to domains.tribe.so1,045.

You can find it in your domain or hosting panel under DNS setting.

3. Set the domain on your Tribe's Admin Panel

Click on your profile picture on the top right and go to Admin Panel. On the left sidebar, click on Domains and enter the address you want to move the community. If the first two steps have been followed correctly, you will see a green message that the domain will be moved in the next 24 hours. If the settings are not correct, you will get a message on what records you need to change.

Important note:

If you are using Cloudflare1,206 domain provider, please make sure before you... (More)

Discussion
Getting Started
Soheil
Product Manager at Tribe

Yours to Customize

You can customize the look and feel of this community to match your branding Within the admin panel, you can:

  • 🎨 Define your primary color and secondary color.
  • 💫 You can upload your logo and fav icon.
  • 👓 You can add a custom navigation or links to top of the header.
  • 🔒 You can make your community public or private.
  • 💎 You can add your own custom css. meaning you can pretty much change whatever you see. from changing every color to hide any block.

Your limitation is your creativity.

Eli
Your Success Manager
Hola 👋
Let's start by watching a short overview of Tribe
https://tribeplatform.wistia.com/medias/0832gt3uct
Discussion
Getting Started
Eli
Your Success Manager

Need Support? We're here to help! 🎩

We are here for you to make sure you can setup and launch your community successfully. 

You can reach out to us via:

  • Chat: You can find the option on the top right under "Admin Support" box.
  • Email: You can reach out to us by sending email to success@tribe.so
  • Tribe Community: We have an active community where our users help each other out. There are a lot of questions already answered in there. Check it out. http://community.tribe.so/
  • Help Articles: We have many helpful articles on our help centre here.